Risk and Compliance Transformation (RCT) ensures effective and efficient definition, planning, management and execution of global change programmes related to financial crime risk, supporting the business teams and HSBC to meet its regulatory commitments and covers key areas such as money laundering, sanctions and anti-bribery and corruption.
Global Transformation Business Analysts are at the centre of how Transformation shapes, delivers and embeds change working with the business and delivery partners. They are responsible for Requirements Management, Design, Change Management and Implementation Management. Business Analysts work collaboratively with delivery partners and subject matter experts in gathering, translating and clarifying requirements and defining design options. In systems related projects and programmes, the role holder will support Software Delivery and IT Operations with the translation of business requirements and designs into more detailed functional requirements and designs, often representing the voice of the customer and business in these discussions. The Business Analyst’s change management activities span from early change planning and audience analysis; through to designing and delivering change interventions (e.g.communications, training, support, organisation alignment); tracking and taking actions on change readiness, adoption, feedback. Business Analysts are also responsible for Implementation Management, including planning, controlling and reporting on implementation of the change ‘product’, focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e.g. pilot). In reengineering projects, they work closely with the Process Consultants in analysing and re-engineering world class business processes. Business Analysts will often lead design workstreams or teams, managing other Global Transformation Analysts, SMEs and resources from our delivery partners.
responsibilities :
Ability to understand data dictionaries, data models and data integration techniques to undertake complex data analysis across multiple large data sets, leveraging data analysis software, and building into concise findings for the ability to play back to senior leadership.
Defines requirements management processes, designs detailed business solutions and/or structures based on business requirements, and ensures requirements traceability through end-to-end process, challenges business intent in a constructive manner. Supports reengineering of processes, where process is one of the many parts of the change, and provides detailed guidance on process design (considering risk, end-to-end and cost).
Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and / or resolved; Uses systemic thinking and creativity in devising solution options
Articulates or translates complex information in clear, meaningful and structured way to suit audience. Anticipates issues and risks and acts to mitigate these quickly, any unforeseen roadblocks are handled swiftly and effectively; manages review processes to identify quality issues early.
Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy. (Evaluates relative costs, benefits and obstacles of potential solutions before implementing.
Identifies areas of impact on the target operating model and designs activities to mitigate impact. Utilises financial skills to develop a high-level business case, considering investment and high level benefits.
Manages the change implementation activities, including business readiness assessment (i.e. avoiding multiple change clashes), implementation pilot (including approach and checklists) and actual implementation (including reporting status and issues).
Manages the change audience through the commitment curve with communications, training and development. Supports the programme management with impact assessment for change requests on design, scope, time, budget or effort on programme plan and provides accurate estimates for handling new requirements, design changes and scope additionally supports resourcing activities.
requirements-expected :
Knowledge
Good knowledge of HSBC Change Frameworks and delivery methodology including Agile techniques. Outstanding understanding of HSBC Group structures, processes, and objectives.
Strong knowledge of the external environment – regulatory, political, competitors etc.
Process management and re-engineering knowledge. Change management and implementation management techniques and approaches.
Business analysis, requirements gathering and design techniques. Strong understanding of data analysis methodologies, including data dictionaries, models and integration.
Experience
Proven track record as an analyst. Experience gathering requirements and conducting design activity, with a mix of business, operations and technology focused projects.
Experience with data dictionaries, data models and integration techniques. Proven ability at analysing complex, large data sets to draw clear, concise conclusions for play back to senior leadership.
Exposure to business case development and a sound understanding of how design enablers underpin business benefits.
Strong experience of delivering change into different audiences and managing implementation in banking environments (branch, contact centre, trading floor, operations, head office etc).
Excellent decision making and problem-solving ability
Proven ability to work across regions whilst maintaining a global perspective with senior stakeholders and business sponsors
Capabilities
Agile expertise
Business Analysis & Design
Data analysis on large, complex data sets
Business Case and Benefits Realisation
Delivery at Pace
Managing Change and Implementation
Process Re-engineering
Problem Solving and Critical Thinking
Engaging with Customers, Stakeholders and Colleagues
Working in a Dynamic Environment
Working Responsibly
offered :
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
