94 757
15 722
Business Analyst/ Data Analyst
✓ Location: Cracow
✓ Hybrid working model (office 2x per week)
✓ contract of employment for a period of 2 years
Key responsibilities:
Customer segmentation to accelerate the migration of customers – identifying eligible customers based on business value in the context of Integration activities
Ad-hoc and regular analysis, dashboard creation & maintenance and wider customer analysis
Assisting the execution of customer migrations through data and analytical skillset, advising on data-driven conclusions
Communicating with a wide range of stakeholders regarding project requirements, interpretation of data, and the development of recommendations based on findings
Collaboration with stakeholders across functions and countries
Working in a team of analysts, regularly aligning on project requirements & process changes
Development & maintenance of core datasets used by the Analytics team across the project
Identification and resolution of data issues
Working with a wide range of data-sources – including liaising with SMEs to identify new data sources
Evaluation of project performance, utilising transactional data sources & survey results
Visualisation of analysis & evaluation results, including ad hoc reports and automated dashboards
Presentation of analysis and findings within the core team and to outside audiences
Skills & Experience Required:
Software:
Strong knowledge of SQL
Excel expert
Visualisation techniques & tools, ideally Power BI
Comfortable working in a dynamic and fast-paced environment
Strong problem-solving skills – ability to locate the sources & create the processes required to answer questions and resolve issues
Comfortable presenting analysis & results to varying audiences
Knowledge of data structures and the ability to enhance the data to be integrated across the business
Working in a team with other analysts – aligning on data sources with continual improvement of the data infrastructure
Work across multiple data sources e.g. customer segmentations, operational data, IT data
Strong understanding of data validation, analysis, problem solving and error checking techniques
What we offer:
Hybrid working model (2x in the office, 3x remote per week)
Attractive compensation package
Training to get you started and on-the-job learning opportunities
Extensive learning resources to further develop your skills and knowledge
Tuition Assistance Program
Employee Assistance Program for you and your family in difficult life situations
Employee reduced-rate shipping
Great career opportunities
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.