Analyzing business processes related to the CRM area (Salesforce)
Finding solutions to business problems
Developing specifications for technical teams
Evaluating business models and their integration with technology
Verifying the compliance of projects with the general CRM strategy
Preparing project documentation
Supporting CRM end-users
Identifying areas that can be automated or require improvements.
requirements-expected :
Experience in a similar position, including end-user support (approx. 1-2 years)
Ability to communicate easily with different stakeholder groups
Inquisitive and critical thinking skills
Ability to work as part of a team
Accuracy, conscientiousness and meticulousness in the performance of duties
Knowledge of English at a level that allows fluent communication (min. B2)
Knowledge of the Salesforce tool will be an added advantage
offered :
The opportunity to expand your knowledge in many technological areas
Medical care with full rehabilitation, additional paid days off for parents (6 days per year), access to a training platform and a benefits platform
Clearly defined development paths and a rich package of internal training
Work in a company awarded the title of Best Employer 2017 and 2019 by Kincentric (formerly AON) and Investor in Human Capital 2019, 2021, 2022, and 2023
Work in a company that cares about the sustainable development of the organization.
