We are looking for a Senior Business Analyst with strong expertise in end-to-end business analysis. This role requires someone who can effectively collaborate with stakeholders, facilitate requirement discovery, and ensure that business needs are translated into high-quality solutions.
The ideal candidate will have proven experience in pre-sales activities and the ability to contribute directly to client delivery projects. When not engaged in active delivery, the candidate will support pre-sales initiatives, including proposal development, discovery sessions, and solution shaping, and may be considered for involvement in CMS-related projects.
In addition, the candidate should be technically savvy, with a solid understanding of system solution design and its core components, including backend services, frontend applications, APIs, and integrations. This technical awareness will enable them to:
Collaborate effectively with Solution Architects/Tech Leads by understanding high-level system design, dependencies, and architectural trade-offs.
Bridge the gap between business stakeholders and development teams, translating business requirements into clear technical implications.
Ask the “right questions” during discovery to uncover hidden dependencies, data flows, and integration needs.
Document requirements in a way that is meaningful both to business users and technical teams (e.g., mapping business processes to system architecture, defining API requirements, or clarifying data exchange rules).
responsibilities :
Collaborate across stakeholder groups to gather, analyze, and document requirements at all stages of the project lifecycle (from initiation/discovery through development and maintenance).
Communicate directly with customers to elicit high-level requirements and convert them into detailed documentation such as Vision & Scope, SRS, User Stories, Use Cases, UML diagrams, and process flows.
Develop and maintain product backlogs (epics, features, user stories) to guide Agile development teams.
Facilitate workshops and decision-making sessions to align customer expectations and technical delivery.
Execute impact-mapping of requirements and manage change requests throughout the project lifecycle.
Lead verification of designs against requirements, providing recommendations to resolve any issues.
Support PMs with timelines, roadmaps, milestones, and sprint planning.
Maintain up-to-date documentation in Jira, Confluence/other tools.
requirements-expected :
5+ years of experience across the full BA cycle (pre-sales, discovery, delivery, and support).
Strong ability to elicit, document, and manage requirements using BA artifacts (Vision & Scope, SRS, User Stories, Use Cases, diagrams, etc.).
Experience with impact mapping and change request management.
Skilled in backlog management, sprint planning, and Agile delivery support.
Excellent communication, presentation, and stakeholder management skills.
Confident in facilitating workshops, leading meetings, and driving decision-making.
Strong command of English (B2+/C1 level).
Proficiency with Jira, Confluence or similar tools.
Ability to work independently (the only BA on the project) and collaboratively in a BA team environment.
Motivated, proactive, and passionate about customer success and growth.
Experienced in supporting multicultural, distributed teams.
