As a Business Analyst, you will be working for our client, a globally recognized financial institution engaged in major digital transformation and regulatory compliance initiatives. You will be part of a cross-functional team driving process improvement, customer experience design, and the implementation of innovative banking solutions. This role involves collaborating across departments, analyzing complex systems, and supporting strategic delivery efforts to meet evolving business and customer needs in a highly regulated environment.
Join us, and turn complex challenges into clear business value!
Kraków – based opportunity with hybrid work model (6 days/month in the office).
responsibilities :
Gathering and clarifying business requirements across multiple initiatives
Translating business needs into functional and non-functional requirements
Capturing, analysing and documenting business and IT processes
Supporting the definition of solution options in collaboration with technical teams
Creating and maintaining customer journey maps and product functionality analysis
Assisting in backlog management by writing user stories and prioritizing features
Participating in change management and stakeholder engagement activities
Collaborating in training and communication plans for solution rollouts
Supporting implementation readiness and pilot activities for new solutions
Managing requirements throughout the entire lifecycle from inception to retirement
requirements-expected :
Strong stakeholder management and communication skills
Ability to analyse complex problems and design actionable solutions
Experience in Agile frameworks like Scrum, Kanban, or SAFe
Proficiency in business process modeling and documentation tools
Knowledge of project management methodologies
Understanding of security requirements in financial services projects
Strong organizational and multitasking capabilities
Experience working in a highly regulated, multi-national environment
Ability to work effectively in cross-functional, collaborative teams
offered :
Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
