The Business Analyst is accountable for leading analysis for changes and new features/services that deliver enhancements to Digital Channels. Business Analysts are involved from initial scoping and discovery analysis, followed by management and documentation of requirements right through to post implementation continuous improvement.
The role requires leadership of detailed analysis to drive out the real business needs; elicit quality requirements based on optimal solutions; design best in class customer journeys; and translate complex concepts into engaging digital propositions that align to Global Digital strategies. Business Analysts collaborate with Multiple stakeholders and work in agile cross-functional agile teams in Value streams to deliver customer-centric journeys, supporting entities globally.
Business Analysts also play an important role in contributing to the development of a high-performance Business Analysis discipline through employing and reinforcing best practices such as reuse and supporting and coaching other team members.
responsibilities :
Leading analysis to facilitate problem statement analysis, elaboration of requirements etc.
Big picture end to end thinking.
Bridging the gap between product, technology, propositions, markets, business and delivery teams.
Sourcing and interpreting data and insights to underpin the feasibility and design of digital features and functions.
Collaborating with other Digital teams working in an Agile environment to deliver more features faster.
Upholding best practices and standards and help grow maturity in discipline.
Leading, supporting and coaching Business Analysts that may, in some cases, involve line management responsibilities.
requirements-expected :
Very strong analytical ability and problem-solving skills - excellent attention to detail and the ability to see things through to completion. The ability to quickly understand customer, technical and operational considerations, e.g. risk.
Experience of analysis/requirements management techniques e.g. user stories, BDD style scenarios, e2e process flow or customer journey mapping, story mapping, elicitation techniques, gap and competitor analysis etc., Experience of relevant tools e.g. JIRA, Confluence.
Experience of leading analysis activities to support the delivery of customer centric digital products and features.
Working experience with business stakeholders and product managers on product backlogs.
Demonstrable working with solution architects and engineers with a good grasp of technical concepts and considerations, e.g. APIs, Cloud infrastructure, backend systems etc.
Highly developed communication skills, Doth written and verbal, to explain complex or technical issues.
Pragmatic decision-making skills, with the ability to make clear judgments based on data and understand the implications.
Strong negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities.
offered :
Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts
Financial support with trainings and education
Social fund
Flexible working hours
Free parking
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
