Informacje o stanowisku

technologies-expected :

• Microsoft Power BI
• Cisco
• VMware

• Requirements & Analysis
• Elicit and document business and technical requirements for network circuits:
• DIA / Internet, MPLS / EVPN, Ethernet, SD-WAN, Private Lines, Cloud Interconnects
• Analyse current circuit landscape (inventory, capacity, contracts) and define target state
• Produce BRDs, user stories, acceptance criteria, RACI, and migration documentation
• Delivery Coordination
• Orchestrate circuit ordering and provisioning with carriers and procurement
• Coordinate change windows, CAB submissions, readiness reviews, and back-out plans
• Support migrations (e.g. MPLS → SD-WAN, DC exits, Internet breakout changes)
• Controls, Compliance & Risk
• Ensure compliance with enterprise security, GDPR, ISO 27001
• Maintain audit-ready artefacts (CAB approvals, test evidence, rollback plans)
• Maintain accurate circuit records in ServiceNow CMDB
• Financials & Vendor Management
• Support TCO analysis, renewals, RFP/RFS inputs, cost optimisation
• Track carrier SLAs, escalations, delivery KPIs, invoice validation
• Reporting & Communication
• Produce delivery, capacity, and risk reporting
• Manage stakeholders across engineering, vendors, security, and programme teams

• Required Experience (Must-Have)
• 5–8+ years as a Business Analyst / Service / Delivery Analyst in network or circuit programmes
• Hands-on experience with at least 3 of:
• MPLS / EVPN
• SD-WAN (Cisco, Versa, VMware, Prisma)
• Ethernet / DIA
• Cloud interconnects (ExpressRoute, Direct Connect)
• Internet breakout models, IPSec / DMVPN
• Strong experience in regulated environments
• Tools:
• ServiceNow (Change, CMDB)
• Excel / Power BI (or similar)
• Network inventory & vendor portals
• Strong documentation skills (BRDs, user stories, BPMN, runbooks, RACI)
• Excellent stakeholder & vendor management skills

Kraków - Oferty pracy w okolicznych lokalizacjach