Business Account Manager in Poland – Middle

May 26, 2025

Full time

Poland

Overview:

SOFTSWISS continues to expand the team and is looking for a Business Account Manager based in Poland.

We need a true, experienced and accomplished professional who shares our culture and values

About Product:

SOFTSWISS Casino Platform

Full-service modular software platform to manage online casino operations

• Establish and nurture strong long-term relationships with clients and key people on client’s side
• Understand client business specifics and how it operates
• In collaboration with the team and client’s key people identify the potential issues and problems client business is facing to propose solutions to solve them
• Create client’s development plan and strategy
• Be responsible for the general client satisfaction and growth in close collaboration with casino platform team
• Resolve ongoing issues and problems
• Forecast and track key projects metrics

Requirements:

• Russian B2
• Strong communication, negotiation and team collaboration skills
• Strong knowledge of IT industry and how the major processes function
• 2+ years in account management and/or customer success management

Previous experience with creating and implementing strong relationships with clients

Learn more about our hiring process here – what to expect, how to prepare, and what makes SOFTSWISS different.

What we offer:

- Private insurance (depending on contract type)

- Free English lessons (online)

- +1 day off per calendar year

- Referral program rewards

- Upskilling, internal workshops, and participation in professional conferences and corporate events

About Us:

SOFTSWISS is an international technology company with software development expertise in iGaming, fintech, and martech.

We employ on-site, hybrid, and remote teams across multiple offices and countries around the world. SOFTSWISS is known as a celebrated and trusted partner for clients working across diverse niches.

SOFTSWISS in numbers:

- Founded in 2009

- 4 offices worldwide

- 9 proprietary products

- 1,200+ brands using our software

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