Informacje o stanowisku

Overview:

SOFTSWISS continues to expand the team and is looking for a Business Account Manager. We need a true, experienced and accomplished professional who shares our culture and values

About Product:

SOFTSWISS Sportsbook Platform
A sports betting platform that allows you to operate a sports betting business online

Learn More

Key responsibilities:

• Manage a portfolio of B2B sportsbook operators, ensuring smooth operations and long-term growth
• Build strong client relationships, understanding their needs and challenges
• Serve as the primary contact, facilitating effective communication and contract renewals
• Work with Technical Account Managers (TAMs) to resolve technical issues and improve the operator experience
• Ensure operators are updated on new features and best practices
• Conduct platform audits, identifying and escalating issues
• Analyze operator performance and provide data-driven recommendations
• Suggest strategic betting events and optimize sportsbook offerings
• Drive revenue growth through upselling and ensure timely invoicing
• Prepare weekly reports on key KPIs, challenges, and opportunities
• Ensure compliance with industry regulations and improve internal processes

Requirements:

• Knowledge of English at least B2
• 2+ years in account management, customer success, or business development
• Experience with B2B clients/operators is a strong advantage
• Strong client management, negotiation, and communication skills
• Data-driven mindset; experience with CRM and analytics tools
• Problem-solving, multitasking, and ability to work under pressure
• Upselling and revenue growth experience is a plus
• Proactive, detail-oriented, and team player

Nice to have:

• Knowledge of German, Spanish or Portuguese is a plus
• Knowledge of sportsbook operations and betting market
  

What we offer:

• Full-time work opportunities and flexible working hours
• An opportunity to work within a dynamic and creative team
• Involvement in exciting projects in a rapidly growing company
• Professional growth and development opportunities
• A collaborative environment where your input makes a difference
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

About us:

SOFTSWISS is an international company, and an iGaming software expert. We dont only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our mission:

Changing the iGaming industry through technological innovation

Warszawa - Oferty pracy w okolicznych lokalizacjach