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We’re looking for a technically skilled, service-oriented professional who strives for continuous self-improvement, with a natural curiosity and the ability to learn independently. The ideal candidate brings a positive, can-do attitude, builds strong relationships with both customers and team members, and is motivated to grow within the broadcast technology space. They take ownership of issues, proactively seek solutions.
What does it take to be a Broadcast Support Engineer:
What you will learn:
About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.
Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.
We work in agile, low-bureaucracy, cross-functional teams spread across the world. It’s a highly creative work environment where the team is built on trust and is relaxed, open and welcoming to all.
Evertz has engineering offices in Canada, England, Scotland, India, and now its time for Poland!
Requirements:
To join our growing evTOC team you’ll need the following to make our team better:
Additional qualifications:
We’re looking for a technically skilled, service-oriented professional who strives for continuous self-improvement, with a natural curiosity and the ability to learn independently. The ideal candidate brings a positive, can-do attitude, builds strong relationships with both customers and team members, and is motivated to grow within the broadcast technology space. They take ownership of issues, proactively seek solutions.
What does it take to be a Broadcast Support Engineer:
What you will learn:
About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.
Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.
We work in agile, low-bureaucracy, cross-functional teams spread across the world. It’s a highly creative work environment where the team is built on trust and is relaxed, open and welcoming to all.
Evertz has engineering offices in Canada, England, Scotland, India, and now its time for Poland!
,[ Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenance., Regularly assess customer applications and troubleshoot/diagnose issues through research and/or issue replication to determine the root cause., Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear, and professional manner., Maintain a communication link between customer service and other Evertz departments by partnering to resolve customer issues and communicating status/progress to customers., Developing and setting up tools by generating or authoring customer guides and providing detailed technical information to the technical writing group., Participate in on-call duty. Requirements: Communication skills, support, troubleshooting, Linux, SLA, Networking, TCP, DNS, Firewall, broadcasting knowledge, Hardware, Python, JavaScript Additionally: International projects, Private healthcare, Integration events, In-house trainings.