Billing Supervisor - OTC

Join to apply for the Billing Supervisor - OTC role at Verisk.

Purpose of the team

The Billing team operates in a fast‑paced and collaborative environment where precision and attention to detail are key. As part of this team, you’ll be responsible for ensuring the timely and accurate generation of invoices, working closely with other departments to uphold the company’s financial integrity. This is both challenging and rewarding, offering opportunities to streamline processes and solve complex billing issues. You will be surrounded by professionals from diverse backgrounds, all bringing their expertise to the table, which fosters a strong sense of teamwork and knowledge‑sharing.

Purpose of the role

A Billing Supervisor oversees a team of billers, ensuring that invoices are processed and delivered on time. The Supervisor monitors team performance, provides coaching and training and ensures compliance with company policies and legal regulations. The Supervisor also collaborates with other departments, provides support to business partners, and ensures employee satisfaction and development. By implementing process improvements and addressing escalations, the Supervisor plays a crucial role in maintaining the efficiency and effectiveness of the accounts receivable function.

Responsibilities

• Manage employees within the Billing team
• Review customer contracts to ensure accurate and compliant invoicing
• Generate and distribute customer invoices accurately and on time, in accordance with contract terms and billing requirements
• Prepare and process billing adjustments for various business products
• Collaborate with business units, sales representatives, and other finance departments to resolve billing‑related inquiries and disputes
• Handle customer inquiries and provide accurate information
• Oversee team operations and monitor overall work performance
• Review existing processes with a focus on standardization
• Recommend process improvements to enhance operational effectiveness
• Support collection efforts and work with third‑party collection systems (e.g., Ariba, Coupa)
• Support the team leader with ad‑hoc activities
• Serve as the first point of escalation for accountants
• Monitor team member knowledge, identify gaps, and provide guidance to close them
• Analyze data to identify and resolve complex problems
• Apply critical thinking and sound judgment to make informed decisions
• Work effectively in a fast‑paced, professional environment
• Value and support a diverse and inclusive work environment
• Perform month‑end activities
• Complete all responsibilities outlined in the annual Performance Plan
• Complete special projects and other duties as assigned
• Work collaboratively with auditors

Qualifications

• 5+ years of relevant OTC experience in finance
• Leadership or coordinator experience a plus, not required
• Experience supervising and managing a team of approximately 8–10
• Experience with process improvements and standardization in finance
• English proficiency C1+
• Excellent proficiency in MS Outlook, Word and Excel (including pivot tables / V‑lookups)
• Bachelor’s degree in Accounting/Business/Finance preferred
• Excellent attention to detail
• Works well in a team environment
• Analytical thinking and attention to detail
• Willingness to work in a hybrid model as a full‑time employee in Cracow city center based office
• Oracle experience a plus

About Us

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you’ll have the chance to use your voice and build a rewarding career that’s as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best‑Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

Verisk Businesses

• Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
• Claims Solutions — supports end‑to‑end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
• Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day‑to‑day workflows the most efficient
• Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.
• Specialty Business Solutions — provides an integrated suite of software for full end‑to‑end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
• Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
• Life Insurance Solutions – offers end‑to‑end, data insight‑driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
• Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Equal Opportunity Employer

Verisk Analytics is an equal opportunity employer. All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veterans status, age or disability. Verisk’s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.

Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

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