Billing Operations Manager

Your responsibilities

• Creation and control of backlogs through the entire blueprinting phase of the individual PIs for the billing / U2P transformation by independently driving the scope topics
• Ensuring process optimization and system integration within the usage-to-payment processes.
• Coordination of interfaces between billing, CRM and financial accounting.
• Support the leadership team in decision-making processes regarding business risks.

Our requirements

• Billing expertise: Several years of experience in managing billing processes and receivables management in the telecommunications industry.
• IT process management: Expertise in IT processes, requirements management and system harmonization.
• Practical skills in business requirements engineering to create the necessary artifacts (epics, features) based on the content input of the business requirements defined by the SMEs
• Revenue Assurance: Knowledge of monitoring and ensuring revenue streams and billing accuracy.
• Interface management: Ability to coordinate between different IT systems and departments and define service levels.
• Team leadership: Ability to lead interdisciplinary teams and achieve results through team-oriented work.
• Communication: Effective communication with internal and external stakeholders, including customers and partners.
• Problem solving: Ability to identify and constructively solve complex challenges in transformation projects.
• Negotiation skills: Assisting executives such as CFOs in assessing business risks.
• Knowledge of English at the level of B2/C1, and German at least B1.