• Operate and support TM1, SAP BO (WebI, Crystal Reports), and SAP Data Services in production.
• Perform regular maintenance, service restarts, fixpack/patch installation, and configuration updates.

Monitoring & Security

• Build and maintain dashboards/alerts for application health, jobs, and services; ensure log rotation and storage monitoring.
• Manage user provisioning, access control (ACL/LDAP sync), and enforce compliance with customer IT security policies.
• Automate recurring operational tasks and runbook steps with Python/PowerShell/Bash and scheduling tools; standardize deployment windows.
• Contribute to versioned configuration artifacts and scripted procedures for repeatable operations.

Operational Support

• Handle incidents, service requests, and changes via defined ITIL workflows; document resolutions and contribute to service reviews (ITMR).
• Collaborate with Big Data Platform Engineers and Monitoring Specialists to ensure end‑to‑end service quality across data pipelines and BI apps.
• MEDICAL DOCTOR
• BENEFITS PLATFORM
• TRAINING OPPORTUNITIES
• LANGUAGE COURSES PLATFORM
• COMPANY EVENTS
• Motivizer Benefits Platform to choose and manage all your benefits in one place. You receive a budget (550 PLN monthly). You can choosemedical care package, meal tickets, sports cards (we have Multisport and on preferential terms, we have membership cards to one of the most popular Gyms),cinema tickets, shop vouchers, discounts and many more.
• Language Courses –youll have access to a multi-language learning platform enabling you to practice you language skills and learn new ones!
• Regular and systematic furthertraining opportunities - both internallyand from external providers. We support your ongoing learning and development.
• Cooperation within an internal community is our everyday reality. We havenetworking events, coding challenges, and company parties for different occasions.

Qualifications

• Practical experience operating TM1, SAP BO (WebI/Crystal), and SAP Data Services: configuration, patching, troubleshooting, and performance basics.
• Knowledge of ODBC, Tomcat/Apache fundamentals, LDAP integration, and application‑level security/ACL management.
• Scripting for operations (Python/PowerShell/Bash); familiarity with monitoring/alerting concepts and log analysis.
• Clear documentation skills; ability to work in SLA‑governed, ITIL environments and communicate with business/application stakeholders.
• Nice to have: vendor‑specific certifications (TM1/Planning Analytics, SAP BO/Data Services), ITIL v3/v4 Foundation.
• Very good communication skills in English and Polish complete your profile. German or Czech is a plus. Additional languages are welcome.

About Red Reply

Red Reply specializes in Oracle Cloud Infrastructure technology with a focus on IaaS and PaaS solutions and offersCloud Strategy and Migration, Cloud Application Development, Cloud Service Management, as well as Application Service Management and Operations. Red Reply is one of the first Oracle Cloud Managed Service Providers (MSP) in Europe.

How to become a Replyer

Level 1

Your application

You found an opportunity that suits you and your abilities? Perfect! Use our application form to send us your resume and credentials. Once we received your documents, you will get a confirmation via email.

Level 2

Our reply

We will now review your application and come back to you as soon as possible. If it’s a match, we will contact you for an interview.

Level 3

Your interview

Is it a fit? Do we match your expectations? What about the job requirements and the workplace? All that will be covered in the interview. If more than one Reply company is suitable for you, you have the possibility to participate in several interviews!