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Our BI team is part of the Data Platform team. We are responsible for reporting for Product and Marketing teams and Tableau Server performance. Our mission is to deliver insightful data visualizations that answer business questions and help stakeholders make data-driven decisions to support growth. We focus on speeding up decision-making processes with accurate data, applying best practices for data visualization and dashboard performance.
Tools we use:
Tableau
SQL: PostgreSQL, AWS Redshift
Python
GitLab
Airflow
Jira/Confluence/Slack
Responsibilities
Design and develop interactive, insightful, and visually appealing Tableau dashboards
Collaborate with analysts and data engineers to design, build, and optimize data sources
Unify and refactor existing dashboards using a style guide and ensuring best practices (documentation available)
Optimize dashboard performance and scalability
Gather requirements and feedback for dashboards from analysts and stakeholders
Provide guidance and support to business users
Quickly respond to user-reported bugs and resolve them in a timely manner
Support users by answering their questions and addressing issues in chat
Optional: Automate manual tasks using Python
Requirements
Tableau: strong understanding of data connections, table calculations, LOD expressions, parameter and set actions
SQL: basic knowledge of joins, aggregations and window functions
Design and UX: familiarity with best practices, Gestalt principles, data-ink ratio, and other key data visualization concepts
Troubleshooting and user support: ability to quickly diagnose and fix issues in reports, as well as assist users in real time via chat
Nice to have
Python: basic understanding of data types, functions, APIs, pandas, numpy and databases
Change management: understanding of processes and best practices
Experience with ETL/Airflow/GitLab
Experience in support roles would be beneficial