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Beta Community Support Engineer
  • Wysokie Mazowieckie
Beta Community Support Engineer
Wysokie Mazowieckie, Wysokie Mazowieckie, Podlaskie Voivodeship, Polska
Synergetica
25. 3. 2026
Informacje o stanowisku

The product we are working on is the biggest community-based navigation app, complex web-services and other solutions related to it. The web and mobile apps handle information at massive scale and extend well beyond the search giving people and companies a lot of new useful options. Here you’ll be a part of a skilled international team, working on an app with >

100 mln users!

Responsibilities:

  • Monitoring and debugging Beta community bug reports, suggestions and forum posts
  • Releasing Beta-staged versions to the community via Centercode
  • Identifying important and critical issues to track and report about to internal teams

Requirements:

  • High level English speaker — be able to write and communicate verbally in proficient English, using technical and testing related terminology
  • 1+ year in Technical Support or 1+ year in manual QA
  • Familiarity with bug tracking systems and test management tools
  • Task oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

Nice to have:

  • Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)
  • Experience utilizing log files to debug and analyze issues
  • Experience in operating test tools and conducting analysis of test data
  • Good understanding of Client-Server architecture

We offer:

  • Great international team of professionals (Kyiv, Warsaw, Tel Aviv, New York);

  • Compensation package (20 paid vacation days, paid sick leaves), flexible working hours;

  • Work with cutting edge technologies;

  • Medical Insurance;

  • English courses with a native speaker, yoga, paid tech training and other activities for professional growth;

  • Hybrid work mode (∼3 days in the office);

  • Internationalbusiness trips;

  • Comfortable office

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time.

  • Praca Wysokie Mazowieckie
  • Wysokie Mazowieckie - Oferty pracy w okolicznych lokalizacjach


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