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Banking Customer Support
  • Warszawa
Banking Customer Support
Warszawa, Warszawa, mazowieckie, Polska
ManpowerGroup
23. 4. 2024
Informacje o stanowisku

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę!Job Tasks:

  • Deliver wealth management services to bank clients with guidance from the Banker teams

  • Manage and execute client transactions with respect to business and individual banking, credit, and investment products; ensure transactions are completed within audit and compliance standards as well as timely

  • Take ownership of client investigations (e.g., statement reporting issues and pricing inquiries) and collaborate with operational and middle office teams to ensure effective resolution

  • Coordinate account maintenance for all products with other teams

  • Enforce banking policies and procedures to ensure operational integrity while maintaining high client satisfaction



Requirements:



  • 0-2 years relevant experience

  • Ability to multi-task with strong organizational and time management skills per the needs of banker teams and clients

  • Ability to problem solve and analyse data with demonstration of attention to detail

  • Strong verbal and written communication skills

  • Client facing experience; strong background and interest in the fields of operations and compliance; previous sales referral experience; knowledge of investments, banking, and credit products

  • Bachelors/University degree or equivalent experience



Offer:



  • Competitive salary

  • Hybrid model of work – from modern offices and from home (following training period)

  • Working hours: 9:00-17:00 CET

  • Working in a friendly, dynamic, supportive, and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

  • Structured onboarding process and extensive training

  • Opportunity to have an influence on the way you perform your tasks – our client is constantly looking for new and better ways and encourages all improvement ideas

  • Unlimited development opportunities within global network







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