Your Responsibilities

• Support bank customers through incoming calls.
• Manage cards: blocking, duplicating, and changing PINs.
• Resolving customer complaints.
• Build relationships and create positive experiences.
• Collaborate with the team to ensure daily success.

Who Are We Looking For?

• Proficiency in German at B2+/C1 level.
• Expertise in communication and problem-solving.
• Passion for teamwork and a willingness to learn.
• Someone who understands that the customer is at the heart of the bank

What Do We Offer in Return?

• LuxMed, MultiSport, MyBenefit... the usual. Plus...
• Modern office complex in Szczecin
• Stable employment and development opportunities in the banking sector.
• A supportive environment with top-notch training provided by the client.
• Attractive salary + benefits that make a difference.
• Pizza Fridays, fruit on Wednesdays, Karaoke Mondays, Summer Festival & many more initiatives!