Back Office Specialist with Czech and Slovak Languages

Your responsibilities

We are pleased to present a job opportunity with a multinational corporation offering a culturally diverse working environment. We are currently looking for an experienced Back Office Specialist with Czech and Slovak Languages. In this role, you will be responsible for ensuring high-quality customer service through accurate customer data processing and invoicing in our system. Your primary objective will be to maintain and enhance positive customer relationships. Hybrid work, including work in the Warsaw office.

Responsibilities:

• Processing customer, contract and invoicing data entry in the system.

• Ensuring data accuracy and integrity.

• Maintaining documentation and monitoring the validity of contracts and other documents needed to conduct transactions with customers.

• Assisting and coordinating information flow with other teams in leveraged and retained organization.

• Drafting, storing, verifying, and archiving documentation.

• Preparing reports.

• Supporting sales staff in handling and documenting customer accounts.

• Following and contributing to the communication procedures, guidelines, and policies.

• Provide support to customers by answering inquiries via telephone and e-mail, resolving issues, and ensuring satisfaction.

Our requirements

• If you are native in Czech or Slovak language.
• Nice if you have communicative knowledge of English and Polish.
• If you have min. 1 year of experience in similar position and have back office processes knowledge and understanding.
• If you are self-reliance.
• If you are able to facility for multi-tasking, prioritizing, and managing work under pressure of time effectively.
• If you have excellent decision-making skills.
• If you are a team player.
• If you are expert in Microsoft Office package.

What we offer

• International & dynamic environment
• Possibility to work from home
• Life insurance
• Private medical care
• Cafeteria
• Lunch pass
• Holiday founds
• Referral program
• Charity initiatives
• Corporate sports team