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Azure Customer Success Mgmt Senior Analyst with German (He/She/They)
  • Warsaw
Azure Customer Success Mgmt Senior Analyst with German (He/She/They)
Warszawa, Warsaw, Masovian Voivodeship, Polska
Accenture Operations
15. 3. 2025
Informacje o stanowisku

technologies-expected :


  • Microsoft Azure

responsibilities :


  • Business Relationship Owner: Build coalition of support (IT and business) with customer. Define specific technology outcomes that align to customer strategy. ​
  • Digital Transformation Leader and Operational Excellence: Lead, drive and manage engagements for repeatable achievement of revenue and consumption targets. ​
  • Portfolio Management: Manage a dedicated portfolio of customers
  • Operationally Excellent: Follow processes, systems, and documentation as expected; identify issues or barriers to efficiency. Recommend improvements and partners to implement solutions. ​
  • Value Creator: Identify and articulate business value of role and solutions for customer organization through demonstrations, storytelling, etc. to provide evidence of business value in the customer environment.   ​
  • Technical Acumen: Apply deep technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies ​
  • Executive Presence: Engage with and influence business and IT decision makers by providing feedback or insights to help customers define and realize their digital and business transformational targets. Influences others to help meet customer needs and prioritize efforts accordingly. Recognizes systemic issues to resolve. ​
  • Technology Strategist: Leverage best practices to guide customer strategy and future growth
  • Customer Obsessed: Be the Voice of the Customer; Share customer insights, best practices, and connect with internal teams to remove key blockers. ​
  • Build Customer Knowledge: Assess the Customers knowledge of Azure platform and overall cloud readiness to support customers through a structured learning plan and ensure its delivery through partners. ​
  • Leading at the Edge: Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage  customers ​
  • Cooperative Spirit: Meet and exceed targets for net-new revenue and sales pipeline; Accurately forecasting new usage and/or churn risks that impact portfolio pipeline. ​
  • Readiness: Maintain technical skills and knowledge of market trends and competitive insights; collaborate and share with the technical community   ​

requirements-expected :


  • 3+ years sales or customer success experience with technical pre and post sales
  • AZ-305 Certification,
  • AZ-104 or able to achieve within 3 months
  • Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts
  • 1+ year(s) experience in one or more of the following: AI technology, designing architecture, networking, container services, data center migrations or database administration, design and architect experience in data analytics, coding/development, cloud-based solution designs, migrations or management of technology.
  • Fluent English and German (C1)

offered :


  • Hybrid working mode in Warsaw/Cracow/Wroclaw
  • Using foreign language and new technology solutions daily, cooperating with various global Clients
  • Constant support and clear development path from your first day at office – dedicated Buddy, who will help you in adjusting to the new workplace
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom trainings
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are
  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life
  • Commitment to reducing our environmental impact in terms of carbon, water, and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives
  • Full work comfort – private medical care, life insurance, access to My Benefit platform, bonuses for referring new employees

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • integration events
  • no dress code
  • coffee / tea
  • leisure zone
  • extra social benefits
  • shopping coupons
  • sharing the costs of tourist services
  • sharing the costs of tickets to the movies, theater
  • employee referral program
  • charity initiatives

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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