We are seeking an experienced AWS Connect Architect to join our team. The ideal candidate will have a strong background in designing and implementing contact center solutions leveraging AWS Connect and related AWS services.
responsibilities :
Design and implement scalable and secure AWS Connect architectures.
Provide expertise in AWS Connect features, such as Contact Flows, IVR/VoIP, and metrics reporting
Integrate AWS Connect with CRM systems, databases, and other applications
Optimize performance, reliability, and cost-effectiveness of the AWS architecture
Develop best practices and standard operating procedures for AWS Connect
Assist in troubleshooting and resolving issues related to AWS Connect and integrated services
requirements-expected :
Proven experience in architecting and deploying AWS Connect solutions.
Strong understanding of AWS services, including Lambda, IAM, DynamoDB
Familiarity with voice recognition and IVR/VoIP technologies; AWS NLP/AI/ML
Certifications such as AWS Certified Solutions Architect are preferred.
DevOps experience - organizational and tool (serving as a means)
offered :
Stable employment. International projects for Global Fortune 500 companies.
Indefinite period contract.
100% remote work. You can choose to work from any place in the world
Flexibility regarding working hours. Autonomy to choose the way you work. We trust you.
Annual Training&Development Budget, upskilling support, capability development programs
Cooperation with top-tier engineers and experts.
Unique TEAL culture, relationship- and respect-driven community, non-corporate atmosphere
Agile approach and no bureaucracy
Outstanding integration trips to various places in Europe for all employees.
Activities to support your well-being and health. Luxmed Gold Extended medical care and Multisport Plus benefit.
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
