We are looking for a tech-savvy and solution-oriented Automation Support Specialist to join our team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.
In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.
responsibilities :
Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration.
Manage and resolve technical inquiries via ticketing and communication platforms.
Triage and troubleshoot technical issues using internal case tracking systems.
Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs).
Collaborate with clients to gather information, resolve issues, or escalate as needed.
Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.
requirements-expected :
Solid experience with SQL (preferably Oracle PL/SQL).
Ability to write queries and navigate relational database structures.
Analytical mindset and strong problem-solving abilities.
Self-organized and capable of working under pressure.
Prior experience in IT support roles.
Proficiency in English (minimum B2 level).
Strong communication and time management skills.
Curiosity and interest in low-code platforms, RPA tools, and workflow automation.
offered :
Opportunities to grow your knowledge within your area of expertise
Friendly working atmosphere in a professional team
Employee-oriented working culture
Sports subscription
Subsidized English classes
Small teams
International projects
Free coffee
Free fruits
Free breakfasts
Startup atmosphere
No dress code
Hands-on experience in a variety of marketing functions
Opportunities to take ownership of projects and grow your skills
Mentorship and guidance from experienced marketing professionals
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
