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Automation Services Manager
  • Warsaw
Automation Services Manager
Warszawa, Warsaw, Masovian Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
2. 10. 2024
Informacje o stanowisku

responsibilities :


  • Understand the business environment, customer needs and translate into business requirements while Maintaining a strong understanding of industry, regulatory and customer needs and ensure appropriate solutions are developed and delivered.
  • Support the programme / project with impact assessment for change requests on design, scope, time, budget or effort on programme / project plan.
  • Plan and schedule project activities aligned with the project plan (agile framework) and ensure timely completion of milestones.
  • Perform in-depth impact assessment of proposed changes on processes, data and systems and formally document.
  • Provide accurate estimates for handling new requirements, design changes and scope.
  • Follow the requirements gathering and analysis process using Agile principles & ensure all requirements are aligned to business outcomes & have suitable benefits associated with it.
  • All risks associated with project plan are escalated and documented in a timely fashion(Understanding of RAID log).

requirements-expected :


  • Plans, mobilizes, and directs end to end delivery of a single project or workstream of a larger project / programme, proactively balancing scope, schedule, budget, risks, outcomes & benefits.
  • Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk.
  • Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Change Methodology Frameworks. Identifies and intervenes where there is slippage and variance from plan.
  • Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues & maintain appropriate project relevant documents
  • Manage the day to day activity of Citizen Development program which includes promotion/adoption of LCNC & other required Orchestration activities.
  • Candidate must have well rounded knowledge of Low Code No Code technologies(Blue Prism/Power Platform) and must be adept in Agile way of delivering LCNC projects.
  • Preferred Certifications: CBAP, CSM, PMP

offered :


  • Competitive salary.
  • Annual performance-based bonus.
  • Additional bonuses for recognition awards.
  • Multisport card.
  • Private medical care.
  • Life insurance.
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events.
  • CSR initiatives.
  • Nursery discounts.
  • Financial support with trainings and education.
  • Social fund.
  • Flexible working hours.
  • Free parking.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

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