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Automation Services Manager
  • Kraków
Automation Services Manager
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
8. 8. 2024
Informacje o stanowisku

technologies-expected :


  • Microsoft Power BI
  • Power Automate Desktop
  • Power Apps

about-project :


  • In Wholesale, we heavily use Power Platform (i.e. PowerApps, Power Automate Desktop, Power BI, etc.) to deliver our solutions. These solutions should follow software development best practices and governance including sound design, well-written code with appropriate documentation, testing, and maintaining new and existing solutions in accordance with HSBC standards.
  • The Digital & Automation Delivery Manager is responsible for managing and driving the delivery of solutions to help automate and digitalise business processes across different journeys in an agile environment. At the same time he/she is also part of the Power Platform Centre of Excellence (CoE) to support the operation of the governance body.

responsibilities :


  • Understand the business environment, customer needs and translate into business requirements while Maintaining a strong understanding of industry, regulatory and customer needs and ensure appropriate solutions are developed and delivered.
  • Support the programme / project with impact assessment for change requests on design, scope, time, budget or effort on programme / project plan.
  • Plan and schedule project activities aligned with the project plan (agile framework) and ensure timely completion of milestones.
  • Perform in-depth impact assessment of proposed changes on processes, data and systems and formally document.
  • Provide accurate estimates for handling new requirements, design changes and scope.
  • Follow the requirements gathering and analysis process using Agile principles & ensure all requirements are aligned to business outcomes & have suitable benefits associated with it.
  • All risks associated with project plan are escalated and documented in a timely fashion(Understanding of RAID log).

requirements-expected :


  • Plans, mobilizes, and directs end to end delivery of a single project or workstream of a larger project / programme, proactively balancing scope, schedule, budget, risks, outcomes & benefits.
  • Plans effectively around delivery constraints and optimizes the plan to maximize benefits and minimize risk.
  • Ensures the baselined scope, requirements, benefits, schedule and budget are managed as outlined in Change Methodology Frameworks. Identifies and intervenes where there is slippage and variance from plan.
  • Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues & maintain appropriate project relevant documents
  • Manage the day to day activity of Citizen Development program which includes promotion/adoption of LCNC & other required Orchestration activities.
  • Candidate must have well rounded knowledge of Low Code No Code technologies(Blue Prism/Power Platform) and must be adept in Agile way of delivering LCNC projects.
  • Preferred Certifications: CBAP, CSM, PMP

offered :


  • Competitive salary.
  • Annual performance-based bonus.
  • Additional bonuses for recognition awards.
  • Multisport card.
  • Private medical care.
  • Life insurance.
  • One-time reimbursement of home office set-up (up to 800 PLN).
  • Corporate parties & events.
  • CSR initiatives.
  • Nursery discounts.
  • Financial support with trainings and education.
  • Social fund.
  • Flexible working hours.
  • Free parking.

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

  • Praca Kraków
  • Manager Kraków
  • Account manager Kraków
  • Project Manager Kraków
  • Product manager Kraków
  • HR Manager Kraków
  • Content Manager Kraków
  • Key Account Manager Kraków
  • Business Development Manager Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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