Atlassian Confluence Administrator / Support Specialist

102_744000044465180

Obowiązki

•  Provide IT support, Configuration, maintenance, and administration of Atlassian Confluence
• Be a technical expert on tool usage, standard methodologies, and implementation
• Prepare the knowledge base article for the new support cases for future reference.
• Evaluate and manage the usage of Atlassian add-ons / plugin to meet team and business needs
• Identify performance bottlenecks and gaps between current and desired end states
• Work with the team to ensure consistent performance
• Troubleshoot and fix technical issues
• Assist in the delivery management processes and enforcement
• Communicate and collaborate with internal/external teams and relevant stakeholders

Wymagania

• Min. 5+ years of experience in IT industries with at least 3 years’ experience in administrating Atlassian Confluence
• Experience with configuring and supporting integration using development tools on Confleunce
• Comprehensive understanding of SDLC, ITIL, and Agile Frameworks
• Excellent interpersonal skills and communication, both written and spoken
• Strong facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
• Solid work ethic and the ability to work with diverse teams across different time zones
• Ability to take care of multiple tasks and adapt to changing priorities

Oferujemy

• Employment Contract
• Competitive salary + annual bonus
• Hybrid work with flexible working hours
• Referral Bonus Program
• Copyright costs for IT employees

Źródło: Bosch/Praca