Atlassian Administrator

Miejsce pracy: Łódź

Your responsibilities

Troubleshooting server matters including systems, applications, and connectivity issues
Work with enterprise systems for the management of engineering, deployment, operations
Day-to-day management and administration of Atlassian product JIRA, Confluence including workflows, user accounts, custom fields, dashboards, reports, security schemas, issue schemas, project creation, etc.
Provide end user coaching, training and support including ongoing maintenance of training documentation and management of submitted ticket queue
Manage user permissions for tools according to the needs of projects and teams
Perform application and system administration tasks, including data backups and scheduled jobs
Develop metrics, dashboards and reports to business leadership with meaningful operational/performance metrics and status
Create dashboards based on the projects’ need
Create weekly/monthly/quarterly reports, follow up KPIs
Track and monitor utilization (resource and system) and project performance through dashboards and reporting
Research and utilize industry standard methods and techniques
Improve Jira security. Set access permissions for JIRA projects and Confluence spaces
Work with Jira filters, reporting, dashboards, workflows, fields, and JIRA administration
Communicate and share knowledge with internal and external contacts at all levels
Manage multiple responsibilities with tight deadlines
Work with stakeholders to determine ways to optimize/improve JIRA/Confluence setup and workflows. Map current processes and establish goals for improving, automating and increasing the technical agility of the organization
Analyze, review, and document current functionality to determine potential areas of improvement
Perform data integrity and system clean-up using a standardized reporting process and remediation plans
Work with vendor in resolution of issues and to support new releases to platform including end to end testing
Evaluate needed plugins and prepare request forms for finance and management approval to acquire them, follow up license/plugins expiry/renewal in a timely manner

Employer requirements

Bachelor’s Degree in an IT-related field, or equivalent experience
2+ years of systems administration or systems engineering experience
2+ years of administration of third-party applications
Familiarity with supporting Jira Software and Confluence (ideally familiar with Jira Cloud, Jira Server, Confluence Cloud, Confluence Server)
Ability to complete all facets of JIRA Server and Confluence administration such as creating projects, security schemas/groups, custom workflows, automations, etc.
Manage complex Jira workflows, project workflows, field configurations, screen schemes, permission schemes and notification schemes
Troubleshoot access and/or performance issues
Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
Understand system architecture of upstream and downstream impacts when implementing solutions
Perform bulk changes and CSV imports
Work directly with teams to understand their specific JIRA needs and agile development teams to provide JIRA guidance
Experience with managing reports on Jira and supported reporting applications
Ability to design and implement a migration approach from existing instances to new JIRA instances
Develop and drive processes, policies, and controls related to JIRA and Confluence
Administrative level experience supporting datacenter/server based Atlassian applications Jira, Confluence. Experience customizing Jira projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required
Comfortable with: Jira Cloud, Jira Data Center, Confluence Cloud, etc.
Skills required: JQL, SQL, REST APIs
Familiar with scripting languages – Shell, Bash, Perl, or Python
Familiar with Agile best practices and building Jira projects to promote those best practices
Experience with configuring and supporting integration using development tools on Jira
Ability to work in a dynamic environment, including the ability to manage and prioritize tasks while maintaining a service-oriented work ethic
Must be very detail-oriented, organized and able to work independently to support multiple complex projects simultaneously in a fast-paced environment
Fast learner who easily masters technical systems and processes

Benefits

sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
integration events
no dress code
coffee / tea
drinks
parking space for employees
extra social benefits
sharing the costs of tickets to the movies, theater
holiday funds
employee referral program
family picnics

Recruitment stages

Nasi rekruterzy dokonają wstępnej selekcji Twojego CV
Mailowo zapytamy Cię o zgodę na przekazanie CV do Pracodawcy
Sprawdź: mail od nas może wpaść do Twojego SPAMU
Po wyrażeniu przez Ciebie zgody przekażemy CV do Pracodawcy
Pracodawca przeanalizuje i oceni Twoje CV
Jeżeli Pracodawca będzie na TAK, skontaktuje się z Tobą

Klient Pracuj.pl

Ideal candidate:

The JIRA and Confluence Administrator is a member of the IT team with primary responsibility for supporting the JIRA and Confluence hosted platform for the organization by providing day-to-day management, administration and reporting of the Atlassian tools.

Job description:

We are looking for a reliable Jira/Confluence administrator to help successfully lead and manage our internal project management and documentation platforms with a strong sense of ownership and responsibility. You will be responsible for delivering and developing activities within industry standards.

The ideal candidate must have knowledge in programming or scripting languages to implement different plugins and automate workflows.

The goal is to assure the high quality of our operations and services aiming to the long-term success of our business.

Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".

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Informacje o stanowisku

Atlassian Administrator

Your responsibilities

Employer requirements

Benefits

Recruitment stages

Klient Pracuj.pl

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