Associate, Shareholder Services I with German

94_30195058

Obowiązki

• Respond to client queries via telephone, email, written enquiry or web chat in an efficient and professional manner.
• Dealing with escalations in the form of email queries which are received either from the client or internally to ensure they are acted upon in a timely manner.
• Prepare and check reporting to Clients and Investors through the appropriate and dedicated channels.
• Act as an SME for any projects which involve the Shareholder Services Team.
• Conduct training with any new starts or any ongoing cross training which is required.
• Reviewing team procedures as and when they come up for review.

Wymagania

• 1-3 years of total work experience; experience in financial services, contact centre or client service preferred.
• Strong Microsoft Office skills, with a focus on Excel.
• Superior oral and written communication skills.
• Excellent analytical, organizational and time management skills
• Ability to multi-task, manage multiple projects and meet deadlines.
• High level of accuracy and professionalism
• Fluent in written and spoken English and German is essential for this role.

Oferujemy

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Źródło: BNY/Praca