Informacje o stanowisku

Job ID: 28242

Charismatic and talented - we are waiting for you!

Would you like to work with interesting Cards processes dedicated to Sweden and other Nordic countries? We are now looking for an Associate Process Specialist in Cards to handle Consumer and Commercial Cards in Production - Cards Team 2.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re one of the largest employers in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About this opportunity

Welcome to the Production - Cards Team 2 team. We add value by handling Card registration, Card maintenance, and handling invoices and payments for both Commercial and Consumer customers.

As Associate Process Specialist in Cards you’ll play a valuable role in our team, but also get the chance to cooperate with teams across Cards Services Poland and with our Nordic Stakeholders.

What you’ll be doing:

• Working with Cards registration for Consumer and Commercial customers
• Handling Card maintenance cases and Accounts Receivable
• Getting experience in backup structure across the team
• Creating and updating documentation and procedures regarding assigned tasks
• Contributing to the improvement of assigned tasks and processes

You’ll join a group of enthusiastic, dedicated people, creating a fantastic atmosphere in the Cards Department. The role is based in Łódź.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

• Always act with the customer’s needs in mind
• Are willing to learn new tasks and constantly expand your knowledge
• Communicate openly and like to work with others

Your experience and background:

• Good knowledge of MS Office tools
• Analytical skills

If this sounds like you, get in touch!

Next steps

Submit your application no later than 21/01/2025.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics, and traits make us better at serving customers and communities. So please come as you are.

Please include permit for processing personal data in your CV as follows:

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data, education, and employment history processed for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łódź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of the Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning the processing of your personal data can be found at: nordea.com/en/doc/nordea-privacy-policy-for-applicants.pdf

We reserve the right to reply only to selected applications.

Department: Administration / Back Office / Support

Łódź - Oferty pracy w okolicznych lokalizacjach