While outsourcing its activities, EB remains responsible for all its legal obligations. The individual supports the EB ExCo Delegates in the outsourcing oversight activities to ensure compliance with EBA Guidelines, EMEA Outsourcing Policy and EB Outsourcing Governance policy.
Provide EB Operations Service Owner/Delegate(s) with administrative support, guidance and coaching on the EB Outsourcing Framework, ensure consistency of documentation / oversight tools, and perform quality assurance.
Monitor SLD annual review process and collaborate with internal stakeholders (Risk, Compliance, Legal, Finance, LOB Leads, Outsourcing Support Team) to ensure timely renewal of existing arrangements
Ongoing business KRI/KPI monitoring and regular reporting to senior EB Committees (ExCo, Board, RMC, other)
Provide PMO support within the strategic transitions and governance projects within EB Operations, including project planning, tracking, and reporting, ensuring that all projects are delivered on time and within budget
Prepare and distribute meeting minutes, presentations, and other documentation as required
Manage and maintain project documentation, including project plans, risk registers, and issue logs
Provide ad hoc support to the team as required
Wymagania
Bachelors degree in Business Administration, Project Management, or a related field
3+ years experience in in financial services, business partner function, administrative, business reporting or project coordination role
Knowledge of / experience with EB Operations is a plus
Fluent in English
Excellent communication and interpersonal skills, including stakeholder management skills
Strong organizational skills and attention to detail
Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook
Ability to work well under pressure and manage multiple tasks simultaneously
Experience with project management tools and software, such as MS Project, is a plus
Knowledge of SirionLabs is a plus
Oferujemy
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025