Overview

Associate Manager, Customer Marketing (Bangkok-based, relocation provided) role at Agoda

Join to apply for the Associate Manager, Customer Marketing (Bangkok-based, relocation provided) role at Agoda.

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Responsibilities

• Spearhead the development, execution, and optimization strategy for growing Agoda’s new and emerging marketing channels.
• Conduct end-to-end analysis of large, complex datasets related to channel performance, user behavior, and market trends, translating raw data into actionable insights.
• Develop hypotheses, design experiments (e.g., A/B tests), and build structured analyses to rigorously evaluate campaign effectiveness and drive data-driven decisions for channel growth.
• Partner closely with various business functions to identify opportunities, analyze, and interpret trends or patterns in complex data sets using techniques and tools such as SQL or Tableau.
• Communicate complex findings, performance updates, and strategic recommendations clearly and concisely to key stakeholders, including senior management.

What you’ll need to succeed

• 4-6 years of experience in Data Analyst positions in tech, consulting, e-commerce or digital marketing.
• Bachelor’s degree in Computer Science/Statistics/Math or Engineering or Economics and Finance.
• Data-driven approach with strong analytical skills to translate data into actionable insights and impactful recommendations.
• Proficient in business intelligence tools and data warehousing, e.g., SQL, Tableau, and MS Excel.
• Innovative problem-solving skills and the ability to navigate the organization to gather information and implement solutions while adapting to evolving scenarios.
• Stakeholder management and communication: ability to effectively communicate, influence, and persuade with different levels of stakeholders (including Senior Management) with strong commercial acumen.

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.