Associate Collections Representative

• Contact with customers via email and phone to monitor payments and accounts receivebles
• Arrange and oversee the completion of all accounts and assigned responsibilities
• Develop professional relationships with internal and external customers, maintaining open lines of communication and providing timely, professional service via email and phone
• Analyze data to identify and solve complex problems
• Escalate more complex issues to senior-level team members and/or leadership
• Collaborate with stakeholders to improve efficiencies and achieve targeted results
• Contribute ideas for process improvement
• Continue developing skills, building collections knowledge, and enhancing business acumen
• Fulfill other duties or responsibilities as assigned based on team and/or country-specific requirements

• Comprehensive onboarding program
• Friendly work atmosphere within an ambitious and cohesive team
• Real opportunities for professional development in either an expert or leadership path
• Access to a training platform for continuous learning
• Hybrid work options after the onboarding period
• Opportunity to work with modern financial and accounting tools and systems
• Benefits package including MyBenefit cafeteria system, private medical care, and additional life insurance

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• life insurance
• remote work opportunities
• integration events
• no dress code
• coffee / tea
• leisure zone
• sharing the costs of tickets to the movies, theater
• employee referral program
• charity initiatives

C.H. Robinson