Associate, Client Service I

94_29108964

Obowiązki

• Performs functional based activity, acting independently across a pool of clients in daily administrative duties including client billing and internal control activities. 
• Preparing and approving invoices, including any underlying calculations where required
• Performs onboarding and termination functions that ensure a strong control environment.
• Manages daily workflow, ensuring assigned tasks are actioned and track to closure.
• Escalation of issues in timely manner to the appropriate team, in accordance with documented procedures.
• Independently works with clients to meet deliverables and address any client queries
• Works in close collaboration with internal and external teams, building relationships
• Actively contribute to process improvement thorough sharing of ideas and solutions to improve 
• team efficiency and client experience
• Serves as the technical expert for processes and associated systems
• Ensures that all processes are in accordance with the Firm and Corporate Trust policies and preferred practic

Wymagania

• Excellent opportunities for training, growth and professional development
• Previous experience in Financial Services would be a strong asset
• Fluent spoken and written English language skills
• Experience in written client communication 
• Flexibility and ability to multi-task
• Mathematical aptitude and problem-solving skills
• Detail oriented, strong organizational skills, and high degree of accuracy

Oferujemy

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Źródło: BNY/Praca