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Associate, Client Processing Representative II (Fixed term contract for maternity replacement- [...]
  • Wrocław County
Associate, Client Processing Representative II (Fixed term contract for maternity replacement- [...]
Wrocław, Wrocław County, Lower Silesian Voivodeship, Polska
BNY Mellon
25. 2. 2025
Informacje o stanowisku

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Associate, Client Processing Representative II (Fixed term contract for maternity replacement - 1 year) to join our Investor Servicing team. This role is located in Wroclaw, Poland – Hybrid.

BNYs Transfer Agency provides investors with exceptional operational support. Our mission is to maintain robust client relationships and address and resolve inquiries efficiently and promptly. Our daily tasks involve close collaboration with onshore Transfer Agency managers, fund managers, and investors, assisting them in their day-to-day responsibilities centered around servicing investors.

In this role, you’ll make an impact in the following ways:

  • Document processing related to client sensitive data in the internal system.
  • Looking for process improvements and driving the change within the daily workflow.
  • Integrating in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients.
  • Maintaining data in the Transfer Agency platforms/systems.
  • Familiarizing with team procedures as and when they come up for update.
  • Contributing to the achievement of the related teams’ objectives.
  • Providing analytics and reporting services, working to improve and automate workflow processing systems.
  • Being accountable for your actions.
  • Answering inquiries and solving problems based on an understanding and knowledge of the intricacies of the system.

To be successful in this role, we’re seeking the following:

  • Proficiency in PC skills (including Microsoft Excel, etc.).
  • A bachelor’s degree or the equivalent combination of education and experience is required.
  • 3-5 years of total work experience, preferably in banking operations industry.
  • Excellent oral and written communication skills.
  • Very good analytical, organizational, and time management skills.
  • A high level of accuracy and professionalism.
  • Detail-oriented, organized, self-motivated, and able to manage multiple priorities to meet deadlines.
  • A proactive approach to learning and training, with the ability to quickly develop new skills.
  • Fluency in English is essential for this role.

At BNY, our culture speaks for itself. Here’s a few of our awards:

  • America’s Most Innovative Companies, Fortune, 2024.
  • World’s Most Admired Companies, Fortune 2024.
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024.
  • Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024.
  • “Most Just Companies”, Just Capital and CNBC, 2024.
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024.
  • Bloomberg’s Gender Equality Index (GEI), 2023.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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