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Associate Case Processing Manager, Team Lead
  • Warsaw
Associate Case Processing Manager, Team Lead
Warszawa, Warsaw, Masovian Voivodeship, Polska
Prime Vigilance Ltd
25. 2. 2025
Informacje o stanowisku

  • Full-time
  • Department: ICSR Management

Company Description

We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance.

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device.

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.

Come and join us in this exciting journey to make a positive impact in patients’ lives.

Job Description

  • Line manages the team responsible for ICSR management for a selected project or group of projects
  • Ensure adequate distribution of tasks and oversee the workflow process
  • Optimise procedures, trainings and other actions to increase ICSR team efficiency
  • Propose process changes
  • Review trackers and timesheets

Qualifications

  • Life Science graduate
  • Demonstrated ICSR experience including managing a team
  • Strong organisational, delegation and communication skills

Additional Information

Why PrimeVigilance?

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? Because our people are our greatest strength leading to our continued success in improving the lives of those around us.

We offer:

  • Training and career development opportunities internally
  • Strong emphasis on personal and professional growth
  • Friendly, supportive working environment
  • Opportunity to work with colleagues based all over the world, with English as the company language

Our core values are key to how we operate, and if you feel they resonate with you then PrimeVigilance could be a great company to join!

  • Quality
  • Integrity & Trust
  • Drive & Passion
  • Agility & Responsiveness
  • Belonging

We look forward to welcoming your application.

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