This job is with Nike, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Become a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the worlds best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. its about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
In our NIKE Retail Stores we use special job names for our positions: a Store Manager is called "Head Coach", an Assistant Store Manager is called "Assistant Head Coach", a department manager is called "Coach", a team leader is called "Lead" and a Sales Associates is called "Athlete".
As an Assistant Head Coach you are:
Cooperating with the Head Coach to create a unique shopping experience and deliver service excellence to our consumers
Coordinating, supporting and supervising a diverse team and ensuring an excellent work atmosphere (e.g. recruitment, development, performance management, staffing)
Implementing operational excellent processes and tools to reach sales targets, optimize services and improve the consumer satisfaction as well as to increase efficiency and productivity
Overseeing various departments such as Commercial, Athlete and/or Consumer Experience
Supporting Head Coach in implementing NIKEs strategy in your store (e.g. sustainability, membership, digital services)
Providing reports about store activities, local marketplace and consumer insights
Ensuring that the store complies with all NIKE standards and guidelines
Cooperating with your business partners across stores and HQ
What you get:
Attractive salary that evolves with the market and experience
Opportunity on receiving quarterly bonus payments
Attractive online and in-store employee discounts
Attractive Benefits Package, Pension & Share scheme
Exciting development and career opportunities
Regular training on leadership, sales and products
A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
Staff dress to represent NIKE and foster our team spirit
Access to sports activities
Opportunities to participate in unique NIKE moments
What you bring:
A passion for NIKE and/or love of sport
Significant experience in retail leadership positions
Very good command of English language (written and spoken)
Experience and competency in serving exceptional consumer service
Ability to coach and develop a strong team
Strong focus on communication
Proven track record of operational excellence in store
Flexibility to work in shifts and on weekends
Requirements for the position include:
Extensive retail experience including experience in management
Enthusiasm and passion about sports and / or sports fashion
Fully flexible with availability to work evenings and weekends
NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.