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Are you looking for a career move that will give exposure on variable EMEA markets Corporate Action announcements. Would you like to work in an environment, which is under constant change and affects the number of institutional clients across the world? Then let your analytical skills, knowledge about financial markets and problem-solving work and evolve within Corporate Actions Event Capture team.

Shape your career with Citi in Warsaw. By joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Poland since 2005, celebrating its 20th anniversary this year and has been constantly growing in different lines of operational structure.

Team / Role Overview

Citi provides settlement, custody and asset servicing solutions to investor & intermediary clients through its Global Custodian (ICSD) and its global network of sub‑custodians (Domestic Custodians - CSDs). The Custody Asset Servicing Event Capture team focuses on delivering worldwide Corporate Event announcements from ICSD and CSDs to clients in a timely and quality manner. The Event Capture team is seeking a strong Subject Matter Expert in the EMEA region focusing specifically on Mandatory with Options corporate actions who can work within the global Asset Servicing structure, ensuring it meets its goals of supporting the Domestic Custody EMEA product, focusing on the quality‑driven delivery of event capture service and giving and executing ideas to make the process risk‑resilient and globally standardised.

Working closely with operational readiness, technology, risk and other operational partners in the Custody chain will give you an opportunity to establish your own network in Custody, see how the big‑scale changes are being implemented across different localisations and allow you to take part in strategic business initiatives.

What You Will Do

Operational Expertise

• Take information from golden sources and apply it to operating systems.
• Monitor and handle exceptions based on experience and knowledge.
• Act at the right time in line with operational notes.
• Troubleshoot and resolve operational and technical issues that require deep domain expertise.

Strategic Guidance & Thought Leadership

• Serve as the primary authority and go‑to resource for in‑depth knowledge in Corporate Action Event Capture area.
• Provide technical direction and expert support to operational readiness teams, management and other stakeholders.
• Stay abreast of technological upgrades within the processing systems to proactively recommend their adoption where beneficial.
• Participate in UAT testing, analysis of received evidence and providing sign‑offs for technological upgrade.

Knowledge Transfer

• Act as a trainer to junior and mid‑level operational staff, fostering skill development and elevating the overall market and technical competency of the team.
• Develop and deliver operational and technical training, workshops and documentation to disseminate knowledge across the organisation.
• Establish and maintain best practices, standards and guidelines for the specified domain.

Stakeholder Collaboration

• Collaborate effectively with cross‑functional teams, including internal clients, product management, operational readiness and business units, to ensure successful process execution.
• Represent the organisation as a domain expert in internal and external forums.

Risk Management & Quality Assurance

• Identify potential operational risks and challenges.
• Ensure that all solutions and processes comply with relevant regulatory requirements and internal governance standards.

What We’ll Need From You

• Strong financial instruments background with Corporate Action Asset Servicing experience preferable.
• Proven operational experience.
• Background in operating in multiple operating systems.
• Ability to analyse processes and identify inherent risks.
• Good interpersonal and communication skills.
• A strong team player and self‑starter.
• Creative and resourceful problem‑solving.
• Proven process oversight.
• Project management and implementation skills are a nice to have.

Education

• Bachelor’s/University degree or equivalent experience.

Job Details

• Job Family Group: Operations - Transaction Services
• Job Family: Asset Servicing
• Time Type: Full time
• Senior level: Not Applicable
• Employment type: Full‑time
• Job function: Finance and Sales
• Industries: Banking, Financial Services and Investment Banking

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