Team/Role Overview

The Asset Servicing Group Manager is a pivotal leadership role overseeing a Corporate Action team responsible for the timely and accurate processing of corporate action events. The candidate must be a strategic thinker capable of demonstrating exceptional analytical and problem‑solving capabilities, delivering on operational strategy, proactively managing risk, and using key performance indicators and key risk indicators to drive success.

Responsibilities

• Provide strategic leadership and functional oversight for the Corporate Action team, ensuring accurate, efficient, and timely execution of client entitlements and mitigating systemic and operational risks.
• Manage, mentor and coach the team; provide guidance, mentorship, and strategic direction to individuals, fostering a culture of continuous improvement, innovation, and leadership development.
• Direct comprehensive reconciliation, processing, and payment facilitation for corporate action events, adhering to evolving global regulatory requirements and internal controls.
• Conduct in‑depth analyses to identify and resolve root causes of systemic operational issues, spearheading the development and implementation of enterprise‑wide solutions.
• Champion robust compliance, instilling unwavering adherence to established procedures and controls, and ensuring continuous organizational education on compliance.
• Proactively assess and manage business risks, demonstrating an unyielding commitment to regulatory compliance and ethical conduct.
• Effectively manage and transparently report complex control issues to senior management, providing actionable insights and driving timely remediation.
• Cultivate and sustain strategic relationships with critical stakeholders, including major clients, internal business units, global product partners, and regulatory agencies.

Qualifications

• 10+ years of progressive experience in financial services operations, with extensive senior‑level experience and deep expertise in Asset Servicing and proven experience managing a team.
• Bachelor’s/University degree in Finance, Accounting, or a related quantitative field is required; a Master’s degree (MBA, MS in Finance, etc.) is highly preferred.
• Demonstrated strategic leadership, with a proven ability to manage large, complex functions, drive organizational change, and develop high‑performing, multidisciplinary teams.
• Expert‑level understanding of cash flows, accounting treatments, operational controls, market practices, and regulatory landscapes within a global context.
• Comprehensive knowledge of a wide array of investment instruments, including Equity and Fixed‑Income securities.
• Exceptional analytical, critical‑thinking, problem‑solving, and executive decision‑making skills, with a track record of implementing innovative solutions to complex challenges.
• Superior communication, negotiation, and presentation skills, with fluent spoken and written English, capable of articulating complex information to diverse audiences, including executive leadership and external stakeholders.

Benefits

• Private Medical Care Program
• Life Insurance Program
• Pension Plan contribution (PPE Program)
• Employee Assistance Program
• Paid Parental Leave Program (maternity and paternity leave)
• Sport Card
• Holidays Allowance
• Sport and team recreation activities
• Special offers and discounts for employees
• Access to an array of learning and development resources
• A discretionary annual performance‑related bonus
• A chance to make a difference with various affinity networks and charity initiatives

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week) but also receive a competitive base salary (annually reviewed) and enjoy a wide array of additional benefits.

Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to apply for this opportunity, view Citi’s EEO Policy Statement and the Know Your Rights poster. Accessibility at Citi.

Job Family Group: Operations - Transaction Services

Job Family: Asset Servicing

Time Type: Full time

Most Relevant Skills: See requirements listed above.