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BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, weve already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We are looking for a Arabic VIP Sportsbook Manager who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements

• Proficiency in English and Arabic both written and spoken
• Deep knowledge and experience in Sports Book
• Proactive person with good support / sales skills
• Strong communication and negotiation skills
• Previous experience will be considered as an advantage

Duties and Responsibilities

• Being able to search and find solutions for customers’ issues
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting
• Ensure that product compliance is being followed according to relevant regulations
• Previous experience as a Sales agent will be considered as an advantage
• Hours must be worked during shift business hours

We offer excellent benefits

• Competitive salary and attractive bonus scheme
• Working in a dynamic International company
• Ability of career and professional growth within the company
• Social benefits and team buildings
• Sunny, spacious office

You have the opportunity to work in our office in Warsaw, Poland.

Bold moves start here. Make yours. Apply today!

Seniority level

• Associate

Employment type

• Full-time

Job function

• Software Development

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