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Location
Cracow, Poland
Key Responsibilities
- Perform all aspects of collections regarding EMEA Customers Portfolio (resolving customer financial queries, managing overdue payments through Collections Workflow, receiving and resolving discrepancies, preparing and dispatching dunning letters, matching payments received)
- Prepare required reports on time (past due, forecast, etc.)
- Escalate and follow up on issues through Collections Workflow
- Ensure Key Metrics are met and service is delivered
- Provide required information and documentation for internal and external audit
- Identify opportunities for continuous process improvement
- Cooperation with stakeholders and participation in meetings with them if needed
What We’re Looking For
- Experience in handling Accounts Receivable activities for at least 2 years, preferably in SSC/BPO company
- Understanding and knowledge of end-to-end AR process
- Understanding and knowledge of cash application process
- Very good command of English (B2)
- Knowledge of French is welcome
- Strong working knowledge of MS Office (in particular Excel)
- Practical knowledge of SAP
- Analytical skills, focused on details
- Proactive individual with intercultural competence
What We Offer
- Private Medicover medical care for the employee and their family
- Possibility to join Multisport
- Flexible working hours
- Competitive salary, adequate to skills and experience
- Opportunity to professional growth and personal development in an international environment
Equal Employment Opportunity
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
Visa Sponsorship
PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.