Informacje o stanowisku

responsibilities :

• Assigning Microsoft Dynamics licenses, granting access to CRM and general rights and restrictions for user
• Managing data inside of CRM (merging accounts, deleting tabs etc) and checking cross-systems in case of discrepancies
• Identifying bugs and change requests, performing tests to reproduce the issue
• General user support – identifying human errors and helping with fixing them, advising in case of difficulties
• Managing CRM mailboxes
• Verifying all issues connected with integration with other systems.

• Higher education (preferred fields: Computer Science, Information Systems, Management).
• Minimum 1–2 years of experience in an Application Support or similar role – experience with Microsoft Dynamics 365 CRM is a strong plus.
• Experience working with end users (support, helpdesk, onboarding).
• Knowledge of Microsoft Dynamics 365 CRM – user administration, permissions management, mailbox configuration.
• Basic understanding of the Microsoft 365 ecosystem, especially: Entra ID (Azure AD), Outlook/Exchange Online.
• Ability to work with data – editing, merging, verifying consistency across systems.
• Experience in bug testing, basic issue analysis, and escalation processes.
• Understanding of basic system integration concepts (e.g., APIs).
• Logical thinking and ability to distinguish between user and system-related errors.
• Strong communication skills and user-oriented approach – patience and the ability to explain complex topics in a simple way.
• English proficiency at a level that allows smooth communication (minimum B2).

• Attractive office with relax zones located in Szczecin, Poland.
• A vibrant and international environment with social, diverse, highly skilled, and cooperative colleagues.
• An attractive Luxmed healthcare package with additional dentistry care.
• Fresh fruits, delicious and healthy lunches cooked by our canteen.
• We provide a great social work environment with many optional activities.
• Good work/life balance.
• Language courses with qualified teachers.

• flexible working time
• fruits
• integration events
• corporate library
• no dress code
• coffee / tea
• leisure zone
• extra social benefits
• charity initiatives

Szczecin - Oferty pracy w okolicznych lokalizacjach