Informacje o stanowisku

At SD Worx Poland, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx Poland for people with the right blend of skills, experience and character! Are you ready to join us?

In the architecture of SD Worx Enterprise tooling, Salesforce plays a crucial role. And this is why your role as our Salesforce Application Support is so important to us. Investigating and resolving technical Salesforce issues, that is what this job is all about. One of your main goals is to collaborate with SD Worx’ Salesforce users and our internal Salesforce team. Together you will make our Salesforce Suite better and more user-friendly.

What do we have to offer?

• Stable employment conditions: permanent contract of employment (after a 3-month probation period
• Flexible working time and remote work opportunities
• Annual bonus Plan
• Private medical care (LuxMed)
• Cafeteria system / Multisport card
• Meal vouchers – Edenred card
• Financial allowance for remote working
• Life insurance
• Pension Plan
• Holiday allowance
• Loans for employees
• Subsidy for glasses or lenses
• Free language courses (during your working hours)
• Workation (possibility to work outside of Poland for 4 weeks per year, UE only
• All Salesforce team members will have the rights and obligations to acquire Salesforce certifications via our internal training plan.

What do you have to offer?

• Good problem-solving skills and attention to details
• At least 1-2 years of experience in an admin role
• Eagerness to learn all about Salesforce’s new features
• Being an engaged and flexible team player
• Excellent Polish and English communication skills (verbal and writing)
• Ability to work in shifts (8am – 5pm CET)

• Previous experience as a Salesforce administrator
• Experience in working in Agile squads and international environment
• Other European language skills: French, Dutch, German, etc.
• Salesforce certifications

Which tasks can you expect?

• Support internal Salesforce end-user
• Resolve (basic) technical issues after a proper investigation
• Communicate back with the resolution to our Salesforce end-users
• Manage new user set-up and deactivation of Salesforce users
• Assist in the preparations and maintenance of support documentation
• Create basic Salesforce reports and dashboards to meet business requirements
• Ensure the creation and maintenance of Salesforce training material
• Keep informed about the developments in our customized Salesforce application
• Coordinate regularly with internal stakeholders, like our Product Owners, Functional and Development Squad for complex troubleshooting
• Take ownership and doing close follow up on tasks assigned, ensuring targets are met

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.

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