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Application Support Lead
  • Warsaw
Application Support Lead
Warszawa, Warsaw, Masovian Voivodeship, Polska
ALTEN Polska
15. 3. 2025
Informacje o stanowisku

Application Support Lead

Miejsce pracy: Warszawa

Technologies we use

Expected

  • Jenkins

Your responsibilities

  • Design and implement automation features for more efficient and secure application portfolio management
  • Ensure all security aspects are in place and aligned with our processes
  • Prepare and maintain technical documentation about all services and environments which are in scope of Application Support team
  • Provide technical expertise on complex technical issues and also guide team members in solving technical problems and issues
  • Guide other team members and project stakeholders to ensure the content of deliverables is accurate, optimised and secured
  • Be proactive and engaged in every initiative related to KYC technical domain
  • Make recommendations for technology infrastructure, software and equipment
  • Be point of contact for KYC System Team for all technical aspects
  • Be point of contact for Test Team to provide potential inputs for the design and construction of test cases and scenarios related both non-functional and functional requirements
  • Drive and coordinate maintenance activities such as: software upgrade, licence renewals, hardware ordering and decommissioning, patching and vulnerability process, etc...
  • Maintain system availability and sufficient level of IT support

Our requirements

  • Have a strong technical and leadership background
  • Are creative and innovative with strong problem-solving skills
  • Have experience in working international and with multicultural awareness
  • Have direct focus toward customers
  • Have drive to achieve goals
  • Are eager to learn and follow new technologies
  • Have 3+ years’ experience managing ITIL Service operation processes (inc. event management, incident management, problem management, request fulfilment)
  • Have 3+ years’ experience managing ITIL Service transition processes (inc. change management)
  • Understand the concept of continuous integration and deployment pipelines (Bamboo, Jenkins, Ninjago)
  • Have focus on continues improvement of service provided by the team
  • Have competency to understand architecture and IT solution design documents

What we offer

  • A full-time contract (B2B also possible)
  • Stable and long-term cooperation
  • Well-defined career path at the European leader in engineering & IT consulting
  • Participation in company conferences, trainings, workshops, integration meetings, etc.
  • Certification and training opportunities
  • Opportunity to relocate and work in different ALTEN Polska branches
  • After completion of the project, opportunity to engage in a subsequent one within the company.
  • Introduction and cooperation with dedicated Business Development Manager

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • dental care
  • retirement pension plan
  • baby layette
  • employee referral program
  • Medicover Benefits platform

  • NOTICE: We kindly inform you that we will contact the selected people.

ALTEN Polska

WHO WE ARE?

ALTEN – A Global Leader in Engineering and IT Services

Founded in France in 1988, the ALTEN Group is a leading technological partner serving the world’s largest clients. In 2023, it achieved revenues exceeding 4.07 billion euros and employs over 57,000 people, 88% of whom are engineers and IT experts.

ALTEN Polska has been operating for 13 years, supporting its clients innovation, research and development, and IT systems. It has offices in Kraków, Warsaw, Wrocław, Gdańsk, and Poznań.

It serves key industries such as aerospace, space, industrial solutions, automotive, railway, energy, finance, telecommunications, and retail.

Areas of expertise: business analysis, cybersecurity, artificial intelligence, data analysis and cloud solutions, application development, software testing, project management, embedded software, quality management, industrialization, digital transformation, and industrial engineering. For more information, visit: http://www.altenpolska.pl

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