Our client needs support of an experienced Application Support Engineers.
The Data and Reporting area aims to deliver business-critical services across the payment sector. To support this initiative, additional resources are needed to strengthen Level 3 Application Support by providing an on-call service, ensuring the resolution of critical incidents and continuous service improvement.
A 24/7 support service is required to complement the existing development team, enhancing the teams ability to address issues occurring outside regular business hours.
responsibilities :
Availability of developers to support the existing team by being on-call outside normal business hours, ensuring incident resolution is initiated within one hour when necessary
Act as a single point of contact for Nordea Level 2 support when incidents cannot be resolved at that level
Provide basic reporting on service performance and conducted activities
When an incident occurs: collaborate with company Level 2 support for resolution efforts, identify and resolve bugs within the codebase, engage Nordea developers if required for additional support, facilitate and oversee test efforts, manage communication with the company’s application management and quality assurance teams, identify and propose potential service improvements
requirements-expected :
Experienced Java developer
Proficiency in Kubernetes
Experience with Kafka
Knowledge of REST APIs
Familiarity with IntelliJ and Bitbucket
Understanding of RocksDB
Knowledge of CCM and ADS application/APIs
offered :
Work model: Hybrid
Location: Warsaw / Łódź / Gdynia / Gdańsk
Rate: 130 - 170 PLN/h (B2B)
Benefits: private medical care, life insurance, multisport card
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
