Informacje o stanowisku

responsibilities :

• Reviewing, processing, and dispatching all support tickets and queries coming into the team via Group Inbox, ServiceNow, and telephone.
• Being 1st line support for the tickets you are responsible for.
• Recording and managing all information/data and actions/tasks.
• Building and maintaining strong working relationships within the team and with Internal Technology.
• Providing administrative support

• Fluency in English and Italian is a must. German, French, Spanish and/or Arabic knowledge will be an asset
• IT service desk experience (one year),
• Strong IT skills and computer literacy,
• Experience working within Office 365,
• Excellent communication skills including via telephone and e-mail,
• Strong attention to detail,
• Ability to manage and organize your own workload,
• Proactive problem-solving skills,
• Good excel skills would be an asset.

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A  competitive reward and benefits package*
• The  opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
• Details may vary slightly depending on your location, local labour law, etc.

Kraków - Oferty pracy w okolicznych lokalizacjach