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Application Support Analyst with Italian
  • Kraków
Application Support Analyst with Italian
Kraków, Kraków, Lesser Poland Voivodeship, Polska
AMS
15. 3. 2025
Informacje o stanowisku

responsibilities :


  • Reviewing, processing, and dispatching all support tickets and queries coming into the team via Group Inbox, ServiceNow, and telephone.
  • Being 1st line support for the tickets you are responsible for.
  • Recording and managing all information/data and actions/tasks.
  • Building and maintaining strong working relationships within the team and with Internal Technology.
  • Providing administrative support

requirements-expected :


  • Fluency in English and Italian is a must. German, French, Spanish and/or Arabic knowledge will be an asset
  • IT service desk experience (one year),
  • Strong IT skills and computer literacy,
  • Experience working within Office 365,
  • Excellent communication skills including via telephone and e-mail,
  • Strong attention to detail,
  • Ability to manage and organize your own workload,
  • Proactive problem-solving skills,
  • Good excel skills would be an asset.

offered :


  • Full training and support
  • High value and challenging work
  • A vibrant, diverse, and collaborative culture
  • Flexible working
  • A  competitive reward and benefits package*
  • The  opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
  • Details may vary slightly depending on your location, local labour law, etc.

  • Praca Kraków
  • Kraków - Oferty pracy w okolicznych lokalizacjach


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