Informacje o stanowisku

• Experience in Application Production Support, preferably in financial services
• Knowledge of Transfer Agency processes and systems
• Strong SQL skills; experience with Oracle DB and Linux/Unix
• Understanding of ITIL processes (Incident, Problem, Change Management)
• Analytical, autonomous, and client-focused mindset
• Fluent English
• experience with Multifonds TA, Dynatrace, or scheduling tools is a plus

,[Provide L1/L2 production support for Transfer Agency applications, Monitor daily production and ensure stable processing, Analyze and resolve functional and technical incidents, Support Transfer Agency processes (onboarding, account maintenance, trade processing), Manage performance issues, changes, and special production events, Collaborate with internal teams and external providers; ensure clear communication and escalation Requirements: Support, Transfer Agency processes, SQL, Oracle DB, Linux/Unix, ITIL, Analytical skills, Multifonds TA, Dynatrace

Praca Kraków

Kraków - Oferty pracy w okolicznych lokalizacjach