Application Operations Engineer with French

Expected

Optional

Operating system

We are looking for an experienced Application Operations Engineer to join our team. The successful candidate will be responsible for administering customer applications, managing incidents, performing updates, and ensuring the smooth operation of production tools and infrastructure components.

• Provide second-line support for customer applications.
• Perform changes and tasks according to both standardized and non-standard operating procedures.
• Handle incidents and major incidents in accordance with agreed SLAs.
• Plan and apply patches to ensure system stability and security.
• Manage infrastructure component upgrades for production tools.
• Support release updates and ensure seamless deployments.
• Work on tickets, including scheduled actions and ad hoc interventions (incidents, changes, patches, problems, and requests).
• Implement improvements and collaborate with other teams to enhance processes and efficiency.

Optional

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Lets talk about wellbeing" which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

• sharing the costs of sports activities
• private medical care
• life insurance
• no dress code
• parking space for employees
• extra social benefits
• redeployment package
• employee referral program
• charity initiatives
• access to courses e.g. Excel, VBA, RPA, Customer Care
• unlimited access to Udemy Business
• free chat/call with a therapist

• Interview with the recruiter
• Competency Tests/Language Verification
• Video call with a manager
• Final Decision

Capgemini Polska