Informacje o stanowisku

technologies-expected :

• Kubernetes
• Grafana
• AWS
• Git
• OS
• Promotheus
• GitHub
• ServiceNow
• SQL
• Linux
• Loki

• ArgoCD

• We are currently looking for an Application Operations Engineer/2nd Line Technical Support who is ready to become part of our international team, which works for our German automotive client - a luxury car manufacturer.
• If it suits you, we should get to know each other!

• Independently provide technical support for application issues and outages, which includes interfacing with development teams and vendors
• Perform deployment of the infrastructure and services (GitHub Actions + Kubernetes +AWS)
• Manage SSL certificates and firewall rules
• Analysis of the application logs
• Use Grafana dashboards to monitor service health, respond to alerts, and ensure system stability
• Ensure documentation remains updated and accurate
• Participate in on-call rotation, covering one week each month
• Ensure that Service Level Agreements and workflow are being followed and met for every ticket in the queues
• Responsible for managing and resolving critical system outages in a timely manner by following established incident response processes and protocols

• Bachelors or Masters degree in Computer Science / Information Technology / Engineering
• At least 2 years of experience in a similar position
• Excellent problem-solving mindset
• Strong experience in L2 application support in enterprise environments.
• Ability to work independently and take ownership of issues
• Experience with monitoring and observability tools such as Grafana, Prometheus, and Loki (log analysis and metrics monitoring).
• Basic knowledge of Kubernetes
• SQL foundational knowledge
• Experience with AWS services including CloudWatch, Lambda (with Lambda Authorizers), DynamoDB, RDS, and ACM
• GitHub CI/CD basic knowledge
• Git knowledge
• Basic knowledge of networking
• Experience with ticketing systems (Service Now)
• Experience of the Linux command line
• General compilation of source code
• Team player with good communication skills
• Fluency in English

• B2B collaboration.
• Possibility of remote, hybrid and stationary work.
• Benefit package: language classes (English/German), team-building meetings and company events, annual bonus.
• Friendly and comfortable working environment.
• Working in a small team.
• No dress code.
• Cabinet office (no open space), with access to showers.
• Free parking, bicycle parking.
• Well-equipped kitchen.
• Pet friendly office.

• sharing the costs of foreign language classes
• remote work opportunities
• flexible working time
• integration events
• corporate library
• no dress code
• parking space for employees
• Annual bonus and raise talks

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