Informacje o stanowisku

Join us at Solteq and become part of a skilled, collaborative team that keeps our clients’ eCommerce platforms running smoothly and efficiently.

We work with multiple online shops, ensuring every customer’s digital experience is seamless - from browsing to checkout. You’ll be part of a cross-functional team providing high-quality 2nd and 3rd line support, resolving technical issues, and ensuring a smooth data and order flow between systems.

Assignment

• Deliver top-quality 2nd and 3rd line support for our clients’ eCommerce systems.
• Troubleshoot issues, analyze incidents, and work closely with customer project managers - you’ll be the face of Solteq in daily operations.
• Collaborate with talented support specialists and developers across Wroclaw and the Nordics.
• Start with smaller support tasks and gradually grow into more complex backend responsibilities as you learn the system architecture.
• Contribute to a supportive, communicative team environment - where asking questions and sharing knowledge are key to success.

You

You’re a tech-savvy problem solver who enjoys working in a dynamic, customer-focused environment. You communicate clearly, take ownership of your tasks, and thrive as part of a team.

You have:

• A Master’s degree in Computer Science or equivalent experience.
• Some experience in an application support or similar technical role.
• Fluent English communication skills (both written and spoken).

Your Technical Toolkit

Must have:

• Basic experience with debugging and problem-solving
• Familiarity with ITIL or general support workflows
• Understanding of eCommerce systems
• Knowledge of XML, SQL, and Git
• Basic understanding of JavaScript, HTML, JSP, and network connections

Nice to have (we’ll help you learn these!):

• Basic Java programming skills
• Linux bash scripting
• Experience with REST/SOAP APIs
• Familiarity with automated monitoring tools
• Unix expertise or DB2 knowledge

Why Join Us?

• Work closely with both local and Nordic teams on strategic client projects.
• Build deep technical knowledge in enterprise-level eCommerce systems.
• Be part of a company that values communication, teamwork, and continuous learning.

Working Hours 

Our support team works in shifts to ensure continuous service for our customers.
Your workday will start either at 06:00 or 14:00 CET, depending on the shift schedule.

Requirements: eCommerce, XML, SQL, Git, ITIL, Java, Linux bash scripting, REST/SOAP API Tools: . Additionally: Sport subscription, Private healthcare, International projects, Free coffee, Free snacks, Free beverages, Mobile phone, Free parking, In-house trainings, Modern office, No dress code.

Praca Wrocław

Wrocław - Oferty pracy w okolicznych lokalizacjach