AP Problem Resolution Process Specialist

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR TASKS

• Support team members in resolving operational issues using process expertise
• Ensure timely and accurate completion of daily tasks per Desktop Procedures and SLA targets
• Investigate and resolve issues related to invoice and purchase order processing
• Handle internal and external inquiries regarding account status and resolve discrepancies
• Deliver customer-focused service to the client
• Identify and resolve problems with accounts payable invoices
• Review invoice instructions to ensure correct processing and account crediting

YOUR PROFILE

• Experience in the P2P or similar area (+2 years)
• At least B2 level of English
• Ability to analyze end to end processes
• Multitasking, ability to organize your own work according to procedures
• Understanding KPI measures and their impact on profitability
• Experience of work in a multicultural environment, work both as a team member / independently

What You’ll Love About Working Here

• Well-being culture: medical care with Medicover, private life insurance, and Medicover sport. Capgemini Helpline offers therapeutical support and the educational podcast "Let-s talk about wellbeing" on Spotify.
• Access to over 70 training tracks with certification opportunities on our NEXT platform, plus free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
• Award-winning development programs to support your career at every stage, including Connected Manager for leadership development.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess and a transparent policy.
• Hybrid working model after onboarding, with a modern office and home office setup (laptop, monitor, chair). Ask your recruiter for details.

GET TO KNOW US

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Accounting/Auditing and Finance
• Industries: IT Services and IT Consulting