Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, the Problem Resolution Process Experts participate in or lead the achievement of service levels and key measurement targets of the team, delivering a high quality and cost-effective service that drives compelling business outcomes. They ensure the delivery of customer-focused and compliant services through the adoption of frictionless finance, practice processes, technologies, and methodologies which drive innovation and process improvements. They may temporarily back up or be the Team Lead and are the key Subject Matter Expert in the team to resolve operational issues raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoices.
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided every day by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms.
When you join Capgemini, you don’t just start a new job. You become part of something bigger.
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