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Analyst - Change Management
  • Warsaw
Analyst - Change Management
Warszawa, Warsaw, Masovian Voivodeship, Polska
ALTEN Polska
16. 9. 2024
Informacje o stanowisku

responsibilities :


  • Support the Head of Global Defence Service Delivery with running the twice weekly Cybersecurity Change Board. This may include creating the agenda within Service Now CAB workbench.
  • Ensure adherence to Software Development Lifecycle controls for software changes, educating Change Raisers on the correct processes where necessary.
  • Review Change Records for quality, ensuring sufficient information has been provided within the Change Record to proceed.
  • Timely reporting on Change Management metrics, such as Change Management KCIs and SDLC/DEPL Control compliance
  • Identify common problematic themes, through analysis of change records, and work with Change Raisers to drive through remediation.

requirements-expected :


  • Strong stakeholder management skills, with experience of understanding and meeting the needs of multiple stakeholders.
  • An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily understood, authoritative and actionable manner.
  • Customer centric consultancy approach with experience in delivering large scale transformation.
  • Excellent leadership, communication, and interpersonal skills.
  • Strategic thinker with the ability to translate technical concepts into business-friendly language.
  • Strong analytical and problem-solving skills.
  • Influences beyond his/her department, leads transformation initiatives to change behaviours and mindset which makes the bank better.
  • Experience working in a highly regulated, large multi-national environment.
  • Reliant and adaptive to changing situations, with strong desire to delegate and empower the team.
  • Strong analytical and problem-solving skills.
  • Proficiency in data analysis tools and techniques.
  • Ability to work collaboratively with cross-functional teams.
  • Experience with business process modeling and documentation tools.
  • Knowledge of project management methodologies and tools.
  • Experience of the IT Service Management function and CAB Workbench within Service Now.
  • Industry experience and qualifications
  • Candidates will be evaluated primarily upon their ability to demonstrate the competencies required to be successful in the role, as described above. For reference, the typical work experience and educational background of candidates in this role are as follows:
  • Strong written and verbal communication skills
  • Strong organisational skills
  • Previous experience in Quality Assurance
  • Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools

offered :


  • A full-time contract (B2B also possible)
  • Well-defined career path at the European leader in engineering & IT consulting
  • Participation in company conferences, trainings, workshops, integration meetings, etc.
  • Certification and training opportunities
  • Opportunity to relocate and work in different ALTEN Polska branches
  • After completion of the project, opportunity to engage in a subsequent one within the company.
  • Work in company with #GreatPlaceToWork Certificate

benefits :


  • private medical care
  • life insurance
  • integration events
  • dental care
  • retirement pension plan
  • baby layette
  • employee referral program
  • charity initiatives
  • platforma zakupowa Medicover Benefits
  • karta sportowa Medicover

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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